Gartner's Research business shows strong recurring growth, contributing over 80% of total revenue and increasing by 7% during the pandemic. The company's efficient direct sales force covers a broad ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Sales leaders looking to cultivate adaptable sales organizations should rethink their current sales efforts across customer understanding, customer engagement, and operating models, Gartner analysts ...

STAMFORD, Conn.--(BUSINESS WIRE)--Sales leaders looking to cultivate an adaptable sales organization should rethink their current sales efforts across three dimensions, according to Gartner, Inc.

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...