Optus SMB has launched its new Smart Shop marketplace with access to cloud apps and technology, as well as a 24-hour technical support line. The Optus Smart Shop includes access to Microsoft Office ...

Telecommunications company Optus announced its policy for customers experiencing vulnerability, which introduces a support team and specialist care who can help if a customer is impacted by domestic ...

The telco’s online chat feature has been overloaded with concerned customers trying to figure out if their personal data was compromised in the cyber attack. Customers have been left horrified after ...

Optus has announced it will offer a range of support measures for customers impacted by severe weather events across NSW. Optus MD of Marketing & Revenue, Matt Williams said: “We have all seen the ...

A man claims Optus sent him another customer's phone numbers and bills through its help chat in the latest scandal to hit the telecommunications giant. Up to 10million Australians are at risk of ...

Singtel-owned Optus has signed a deal with global customer service desk [24]7, which will provide Optus customers live support, seven days a week, via a click-to-chat app. Optus uses the [24]7 Assist ...

In an Australian first, Optus is the first mobile network provider in Australia to allow customers to connect to a mobile network using an eSIM via an app on their phone. Optus was first to launch ...

A national identity and cyber support charity say they are enduring the "toughest" period in the organisation's history following the Optus data breach. IDCARE says it fielded a months' worth of calls ...

Optus has threatened to withdraw support for the Federal Government's National Broadband Network legislation unless further amendments over level playing field provisions are made this week, CEO Paul ...

GREENVILLE, S.C., Jan. 14, 2021 /PRNewswire/ -- Duke Energy (NYSE: DUK) announced today it has deposited $5 million into Optus Bank, a Black-owned bank based in South Carolina, furthering the ...